Errors on Our Part:
You have 10 days from the time you receive your document(s) to verify their content and notify us of an error in content or spelling which was caused by an oversight on behalf of NextDay Diplomas. We will immediately replace and ship the corrected document to you at no cost.
Errors on Your Part:
You have 10 days from the time you receive your document(s) to verify their content and notify us of any errors. We will correct your mistakes and re-ship the document(s) to you for a repair and reprint fee of $20.00 plus applicable shipping fees.
How to Start a Correction Request:
All requests for corrections must be made in writing via email to our support department.
You must include:
- Order Number
- First and Last Name
- Corrections Requested
Any corrections requested after 60 days will require a complete re-order of the product as the original files will have been discarded. We do not provide reprints, repairs or refunds on documents solely because they should have been more "authentic". Please research your purchase before hand to ensure you receive documents that satisfy your needs. All sales are final.
Please see our Terms and Conditions for further details